Refund Policy
Refund & Return Policy
At AAYUAMRIT, we are committed to delivering quality products and ensuring a smooth shopping experience. If you receive a damaged, defective, incorrect, or incomplete order, we are here to help.
1. Eligibility for Returns
You may request a return or replacement within 7 days of receiving your order if:
You received the wrong product.
The product arrived damaged or defective.
The package was received in a visibly damaged or tampered condition.
The order is incomplete or an item is missing.
For hygiene and safety reasons, products that have been opened, used, or tampered with generally cannot be returned unless the issue is related to damage, defect, or an incorrect product received.
2. Unboxing Evidence
For damaged, incorrect, or missing products, we strongly recommend recording a clear unboxing video showing the package, shipping label, and product condition.
You may be asked to provide:
Order number.
Photographs of the product and packaging.
Unboxing video, where available.
A brief description of the issue.
This helps us verify the claim and resolve it quickly.
3. Non-Returnable Situations
Returns or refunds may not be accepted when:
The product has been opened or used without a verified product issue.
The return request is made after the eligible return period.
The product has been damaged due to improper storage or handling after delivery.
The product is returned without the original packaging where the packaging is necessary for verification.
The issue is a change of mind or personal preference.
4. Refunds
Once your return/refund request is approved, the refund will be processed through the applicable payment method.
Depending on the payment provider or bank, it may take several business days for the refunded amount to appear in your account.
Shipping charges may be non-refundable unless the return is due to an error on our part, such as sending the wrong product or a damaged/defective product.
5. Replacement
Where appropriate, AAYUAMRIT may offer a replacement instead of a refund.
Replacement availability depends on product availability and verification of the issue.
6. Cancellation
Order cancellation requests should be made as soon as possible after placing the order.
Once an order has been shipped or dispatched, cancellation may no longer be possible and the order may need to be handled under our return/refund process.
7. How to Request a Refund or Replacement
To request a refund or replacement, contact AAYUAMRIT through the contact details available on our website and provide:
Order Number:
Name:
Contact Number:
Reason for Request:
Photos/Videos: Where applicable
Our team will review the request and provide the next steps.
8. Fraudulent or Misuse Claims
AAYUAMRIT reserves the right to investigate refund and return requests. We may decline requests where there is evidence of misuse, fraudulent activity, repeated unreasonable claims, or violation of this policy.
9. Changes to This Policy
AAYUAMRIT may update this Refund & Return Policy from time to time. Any changes will be published on this page with the updated "Last Updated" date.
10. Contact Us
For questions regarding returns, refunds, replacements, or cancellations, please contact AAYUAMRIT through the contact information provided on our website.
AAYUAMRIT
Premium Herbal Nutrition
Website: aayuamrit.evoclabs.com
We are committed to resolving genuine product and delivery issues fairly and transparently.